We believe in responsible leadership. Our proven track record of operations truly sets the standard for other businesses concerning ethical behaviour and integrity-driven decisions.
Through adopting an inclusive and supportive culture, our senior living teams nurture an environment of openness, trust and integrity, making White Oaks an understanding and caring place to work.
All of our actions at White Oaks are guided by our policies on safety, systems to manage our procurement, compliance with HSE, as well as our rigorous implementation of nutritional and allergen information are what make our organisation stand out.
As an organisation, White Oaks adheres to a set of golden rules that enables us and our clients to stay compliant with our ethical policies. Each of our dedicated teams always acts with integrity, truly making our organisation proud and enhancing our reputation in the senior living sector.
Health and safety is always our number one priority, for our staff, our clients and their residents. We take this part of our work very seriously.
We have an airtight policy against any unethical or illegal activity. Behaviours such as corruption, bribery, anti-competitive behaviour or fraud are strictly prohibited.
We encourage a working culture of care and kindness, ensuring that everyone treats each other with respect and dignity.
At White Oaks, we want every single member of our team to always remain professional, polite, honest and transparent, especially when engaging with clients, customers, suppliers and colleagues.
White Oaks maintains a safe and hygienic environment through our accredited ISO9001 Food Safety Management System. The catering team completes mandatory food safety training to ensure they follow our HACCP procedures. Ongoing audits by the operations team, trained HSE auditors, and ISOQAR ensures compliance with legislation.
White Oaks reports to you both periodically and in real-time.
Through monthly and quarterly reviews, we share best practices, new innovations, survey results including any action plans drawn from these and follow-up reports from previous meetings. Through real-time communication software including iAuditor and Clientshare demonstrate live information on periodic inspections and performance at each location. A partnership approach is key and we will meet you and your residents regularly in person. As our client, you are encouraged to share ideas, feedback or requested actions through both our meetings and the digital platforms.
Get in touch with us today to discuss how we can help you.
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